Q: What happens when the hard disc drive is full?
A: The CCTV system will automatically delete the oldest recording and continue to record.
Q: How much data storage or back-up is required?
A: It’s up to you. Just tell us how long you wish to retain footage for and we’ll configure your system accordingly.
Q: How do I keep footage that I may want to look at in the future?
A: We show you how to move event footage to a USB portable drive, or store it on a segregated portion of the hard disc drive where it won’t be deleted.
Q: What is a surveillance hard disc drive?
A: A hard disc drive that’s manufactured to a higher quality than standard discs because it will be in constant use, 24 hours per day, 7 days per week.
Q: What is HDD monitoring and why do I need it?
A: We remotely monitor your hard disc drive (HDD) performance so we can alert you to any issues which may have occurred, e.g. power surge corrupting the HDD. This is exceptionally important, as live images will still be visible on your monitor even if the system has stopped recording due to a HDD fault. By being proactive, we ensure you’re always made aware if your system is not fully functioning.
Q: Do I need new cabling?
A: Not always. When practical, we’re able to use existing cabling to save our customers money.
Q: Are your cameras wireless?
A: When it’s not practical to connect cameras via cable we use commercial Wi-Fi connections.
Q: Do you do fibre optic connected camera systems?
A: Yes, when applicable or requested by a customer.